Solutions

Sebina AI

Sebina AI brings artificial intelligence to the service of librarians and users: it responds in natural language, suggests relevant resources, and makes collections more accessible.

Fewer repetitive requests for the team, greater autonomy for those seeking information. An advanced technology with a deeply human core.

An ally for librarians and users

With Sebina AI, library catalogs and services open up to a new way of exploration.

  • For users: an assistant that understands even the most complex questions and suggests relevant resources, reading recommendations, and information about services and events.
  • For librarians: less time spent answering the same questions, more time for value-added activities. The system independently handles basic informational requests, event announcements, and initial guidance to services.

Two tools, one seamless experience

Conversational Agent

Through natural dialogue, Sebina AI accompanies people online as they discover the library's catalogue, services, and activities. Always active and multilingual, the platform breaks down every access barrier by offering immediate and personalized responses 24/7. An advanced assistant that suggests tailored resources and constantly learns from feedback to improve the browsing experience.

Smart Search

It goes beyond the limits of keyword-based search thanks to semantic search powered by vector indexing. Sebina AI understands the meaning behind words and identifies relevant content, even when it does not exactly match the terms entered. Example: when searching for “circular economy”, Sebina AI will also display titles related to green economy and sustainable development.

Technology and security

Independent, flexible, and secure

Sebina AI integrates with any ILS and library portal thanks to a flexible architecture based on REST APIs and modular widgets. The service is delivered in SaaS mode, with a dedicated AWS cloud infrastructure, compliant with ISO/IEC 27001 security standards and GDPR regulations.

In summary:

  • SaaS on a secure, dedicated cloud infrastructure
  • Encrypted data managed according to privacy by design principles
  • Scalable and interoperable architecture

Guided activation with no complexity

Sebina AI is a cloud service that integrates into the library portal in just a few steps. It requires no local installations or complex technical interventions. The Dot Beyond team supports every phase, from initial configuration to staff training.

A secure path to bring artificial intelligence into your library quickly and without disruption.

Accessible and inclusive

Designed in accordance with WCAG 2.1 guidelines, Sebina AI ensures an accessible experience for everyone. It supports keyboard navigation and screen readers, with a clear, high-contrast interface. It is available in Italian, English, and French, with the option to extend to additional languages to reach ever broader audiences.

Responsible AI

Developed according to the principles of transparency, security, and privacy. Conversations are anonymous and data residency is guaranteed on servers located within the European Union. Every processing operation is managed in full compliance with international data protection frameworks and GDPR regulations, ensuring the highest security standards even within the transfer flows necessary for the operation of AI models.

The artificial intelligence powering Sebina AI is based on OpenAI models, with the flexibility to integrate other equivalent Large Language Models (LLMs) in the future, guaranteeing technological independence.

An artificial intelligence that works securely, at the service of libraries and people.

Why choose Sebina AI

  • Accessible: breaks down linguistic, cultural, and generational barriers
  • Proactive: understands intentions and anticipates information needs
  • Engaging: interacts with users like a true digital assistant
  • Evolving: learns from interactions and improves over time
  • Secure: compliant with the highest standards of data protection and governance

The library as a knowledge hub

With Sebina AI, the library becomes an open, accessible place that feels close to people. Every user finds what they are looking for… even when they don’t know how to ask for it.

Let’s find out if it’s a match

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